Fails to perform
In general if your purchased RDT product does not work as you expect it to after watching our videos, the problem may be with your saw, not our product. That may mean that you have not been able to tune your saw per our video recommendations. We take that VERY seriously and want to talk with you. We want to know what problem you are experiencing and have an opportunity to help you resolve it. If your information presents a deficiency in our instructional video series, we will make an addendum to clear it up. All we ask for is an explanation of how the product failed to perform to expectation.